Regarding the Processing of Personal Data: Customer Data Clarification

Dear valued customers,

This clarification text is provided by Titan Freight Engineering and Project Logistics Services Inc., acting as the data controller. It has been prepared to inform our personal customers and/or the officials and employees of our legal person customers, in accordance with the framework of the Communiqué on the Procedures and Principles to be Complied with in the Fulfillment of the Clarification Obligation with Article 10 of the Personal Data Protection Law No.

Which Personal Data Do We Process?

Data Categories:

- Identity Data: Your name, surname, signature, T.C number

- Communication Data: Your phone number, full address, e-mail address

- Legal Transaction Data: Information in correspondence with judicial authorities, information in the case file

- Customer Transaction Data: Your invoice, promissory note, check information, order information, request information

- Physical Space Security Data: Your security camera recordings

- Finance Data: Your bank account information, assets information, credit/risk information

- Marketing Data: Your shopping history information, survey and cookie records

For What Purposes Do We Process Your Personal Data?

Your Personal Data mentioned above will be obtained, processed, recorded, stored, preserved, and classified for the following purposes:

- Providing you with our products and services

- Carrying out processes of selling goods/services with you/your company

- Conducting communication activities

- Offering after-sales support services

- Customer relations and satisfaction management

- Handling your requests and/or complaints

- Risk management processes

- Carrying out logistics activities

- Contract processes

- Carrying out commercial activities and related business processes

- Planning and implementing commercial and/or business strategies

- Ensuring the safety of our company and physical space security

- Conducting marketing analysis studies

- Advertisement, campaign, and promotion processes

- Confirmation of identity information and documents when necessary

- Compliance with legal obligations

- Preserving information as required by relevant legislation

- Fulfilling legal obligations to regulatory and supervisory institutions

- Carrying out legal proceedings and legal processes

To Whom Do We Transfer Your Personal Data and For What Purposes?

Your personal data may be transferred to the following parties and for the following purposes:

- Prosecution offices, courts, and relevant public officials for matters related to public security and legal disputes

- Authorized public institutions and organizations within the scope of the above-mentioned purposes

- Law firms to follow up on legal processes

- Financial advisors for the creation of financial statements

- Banks for the performance of goods/service contracts

- Management of our company and compliance confirmation with group company rules and policies

- Our group companies

- Cargo companies for sending documents and products

- Companies providing information support for technical measures

- Companies providing human resources services

- Companies with whom we have a contract to maintain business processes

- Audit companies to audit our business activities

- Companies providing accounting support for accounting works

What are the Collection Methods of Your Personal Data and the Legal Reasons Regarding Them?

Your personal data mentioned above are provided to the parties of the contract, based on the following legal reasons:

- Stipulations in the laws

- Fulfillment of legal obligations

- Directly related to the establishment or performance of a contract

- Legitimate interests of the data controller

- Consent based on express consent

What Are Your Rights Regarding the Processing of Personal Data and How Can You Access These Rights?

You have the right to be informed about your personal data and exercise various rights as stated in Article 11 of the KVKK. To submit your requests regarding your rights, please contact Titan Load Engineering and Logistics Services Inc. through the provided email address.

Data Officer:

Titan Freight Engineering and Project Logistics Services Inc.

Address: Kurna Mah. Kurna Omerli Baglantı Yolu Cad.

No:44 34916, Pendik-Istanbul

E-Mail: [email protected]

Thank you for your attention.

Best regards,

Titan Freight Engineering and Project Logistics Services Inc.